Privacy Policy

This Privacy Policy (the "Policy") describes certain privacy practices of Urban Algorithm LLC ("Urban Algorithm LLC," "we," or "us"). Urban Algorithm LLC operates the Flying Prep test preparation platform. This Policy is intended to explain how we collect, use, and share your information in connection with our websites, including but not limited to the Flying Prep website and any affiliated subdomains, and the services we offer through the websites, including our test preparation tools, study guides, practice tests, and flashcards (collectively, the "Services"). This Policy covers information collected from our Services, from our business partners and service providers, and from other sources. We may also have other privacy policies, set forth separately in writing, specific to certain categories of information or individuals, such as information relating to residents or citizens of certain jurisdictions. Please also refer to our Terms of Service.

1. What Information We Collect

Included below are the types of information collected by Urban Algorithm LLC:

• Contact information, such as your name, address, email address, and telephone number.
• Account login or verification information (including third-party account-verification information if you choose to sign in with a third-party provider).
• Financial information, such as payment card information (e.g., credit or debit card number, CVV code, expiration date) or other financial account information. (Note that this information is stored through our payment processor rather than on Urban Algorithm LLC servers.)
• Internet or other network or device activity, such as information about the browsers and devices you use to access our Services, emails, and advertisements (e.g., device type, browser type and language, hardware model, operating system version, unique device identifiers, and IP address) and how you interact with our Services, emails, and advertisements.
• Location information, including geolocation when using our Services.
• Educational progress information, such as your study progress, quiz scores, practice test results, and learning analytics.
• Other information that identifies or can be reasonably associated with you.

2. How We Collect Information

We collect the types of information described above in three ways: (1) when you provide it to us; (2) when we collect it automatically; and (3) when we receive it from other sources.

2.1 Information you provide to us

You provide information to us when you register for an account, use our Services, communicate with us, or otherwise submit or publish your information. For example, when you register for an account, you may provide contact information, account login or verification information, and financial information. When using our Services, you may provide information about your study preferences, educational goals, and learning progress.

2.2 Information we collect automatically

We automatically collect internet or other network or device activity information about your interactions with our Services, emails, and advertisements, even if you are not logged into an account with us.

2.3 Cookies and similar technologies

• Cookies and similar technologies are pieces of information stored directly on the device you are using.
• Cookies allow us to collect information such as browser type, time spent on our Services, pages visited, and language preferences.
• We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your online experience and our marketing and advertising efforts.
• You can choose to accept or decline cookies through your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you set your browser to reject cookies, parts of our Services may not work for you.

2.4 Analytics and advertising

To better understand how users engage with our Services, we use third-party analytics services that use cookies and similar technologies. We may also use third-party advertising services to provide advertisements for our services.

2.5 Do Not Track requests

Some browsers may transmit "Do Not Track" or "DNT" signals to the websites you visit. Because there is not common agreement about how to interpret DNT signals, we do not take action in response to them.

2.6 Location information

We may collect information about the location of your device, including precise geolocation information from your device and imprecise location from, for example, your IP address. You may be able to adjust the location settings of your device to control whether it communicates location information.

3. How We Use The Information

We will not sell your information to data brokers or other third parties for money. We may use and process the types of information described above to:

• Provide our Services to you and other users. For example, we use your information to provide personalized study recommendations, track your progress across exams, and deliver practice tests and flashcards.
• Maintain, protect, and improve our Services or other products. This may include customizing our Services to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use; analyzing how they are used; and evaluating, maintaining, and improving their performance, effectiveness, security, and safety.
• Process payments and transactions through a 3rd party payment processor.
• Communicate and manage our relationship with you. This may include providing you information about our Services or about your transactions with us; responding to your questions, inquiries, or requests; and customizing and improving our communications with you.
• Develop new applications or other products or services.
• Promote our Services or other products. This may include developing and providing promotional and advertising materials about Urban Algorithm LLC that may be of interest to you.
• Address legal issues. This may include obtaining legal advice and establishing, exercising, or defending legal claims; complying with laws, regulatory requirements, contractual obligations, court orders, or other legal process or obligations; and detecting, preventing, and responding to fraud, intellectual property infringement, security issues, violations of our agreements, or violations of law.

We may anonymize or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such aggregated information will not identify you individually or your organization.

4. How We Share The Information

We will not sell your information to data brokers or other third parties for money. We may, however, share your information as follows:

4.1 Data subprocessors

We may share your information with third parties with whom we work to provide, improve, or develop our Services or other products; to perform other website-related services; or to assist us in analyzing how our Services or other products are used. For example, we may work with vendors providing website hosting; data analysis; other technology services; payment processing; fraud monitoring; services related to product development and maintenance; communications, marketing, and advertising services; and AI services for content generation.

4.2 Legal reasons

We may share your information with third parties when we have a good faith belief that disclosure is necessary to: obtain legal advice or establish, exercise, or defend legal claims; comply with laws, regulatory requirements, contractual obligations, court orders, or other legal process or obligations; detect, prevent, or respond to fraud, intellectual property infringement, security issues, violations of our agreements or law, or other misuse of our Services; protect the safety, rights, welfare, or property of Urban Algorithm LLC, you, or others, as required or permitted by applicable law.

4.3 Business transfers

In the future, we may share your information with third parties in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

4.4 Otherwise with your consent

We may share your information with third parties when we have your consent to do so.

4.5 Anonymized or aggregated information

We may share anonymized or aggregated information internally and with third parties for any purpose. Such information will not identify you individually or your organization.

5. How You Can Manage Your Information

If you have an account with us, our Services allow you to:

• Change the name associated with your account
• Change the email associated with your account
• Change the password associated with your account
• Delete your account

To delete your account data, please follow the instructions provided within your account settings. If you decide to delete your account, please make sure you first save any information you would like to keep. Please also be aware that, even if you delete your account, we might still maintain and process certain information about you, such as internet or other network or device activity, which may be necessary to provide our Services or to ensure their security.

You may also contact us at privacy@flyingprep.com to request the full deletion of your account data.

6. Where We Process Information

We may process your information in the United States and other locations around the world. The countries in which we process information may not provide the same level of protection for your information as your country. By using our Services or otherwise providing us your information, you acknowledge and understand that your information will be transferred to and processed in the United States and other countries.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@flyingprep.com so that we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this Policy. We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Policy constitutes your acceptance of such changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: